Legal
Privacy Policy
Last updated: 29 September 2026
TAS Services (“TAS Services”, “Ripplix”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you use the Ripplix website, products, and services.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
1. Who We Are
Ripplix is an AI visibility and analytics platform that helps businesses understand how their brands, products, and services are represented across AI-powered search and large language models, including platforms such as ChatGPT, Gemini, Perplexity, and other AI search experiences.
- Legal Company Name
- TAS Services
- Product/Brand
- Ripplix
- Website
- ripplix.io
- Contact
- info@ripplix.io
2. Information We Collect
Depending on how you interact with Ripplix, we may collect the following categories of information:
Information You Provide Directly
This may include:
- Name
- Business email address
- Company name
- Job title
- Phone number
- Billing and subscription information
- Information submitted through contact forms or demo requests
- Communications you send to us
Account Information
When you create or use a Ripplix account, we may collect:
- Login and authentication information
- Account and subscription details
- User preferences
- Information about your organization and team members
Website and Usage Information
We may automatically collect information about how you interact with our website and platform, including:
- IP address
- Browser and device information
- Operating system
- Pages visited
- Referring URLs
- Approximate location derived from IP address
- Date and time of access
- Product usage and interaction data
- Diagnostic and performance information
Business and AI Visibility Data
When you use Ripplix to monitor your brand or competitors, you may provide information such as:
- Website and domain names
- Brand and product names
- Competitor information
- Search queries or prompts
- AI visibility and ranking data
- AI-generated responses and related analysis
- URLs and citations identified through AI visibility monitoring
We generally process this information to provide the Ripplix service and generate analytics and insights for our customers.
3. How We Use Information
We may use information we collect to:
- Provide, operate, and maintain Ripplix
- Create and manage customer accounts
- Provide AI visibility analytics and reporting
- Monitor brand mentions, citations, sentiment, and related metrics
- Generate recommendations and optimization insights
- Process subscriptions and payments
- Respond to inquiries and provide customer support
- Communicate with customers about our services
- Improve our products, website, and services
- Detect, prevent, and address fraud, abuse, security incidents, and technical issues
- Comply with applicable legal obligations
- Send marketing communications where permitted by law
We may also use aggregated or de-identified information for analytics, research, and product improvement, provided that such information does not reasonably identify an individual.
4. How We Share Information
We do not sell your personal information.
We may share information with trusted service providers that help us operate our business and provide Ripplix, such as:
- Cloud hosting and infrastructure providers
- Analytics and monitoring providers
- Payment processors
- Customer relationship management and communication platforms
- Email and customer support providers
- Security and fraud-prevention providers
We may also disclose information:
- When required by applicable law or legal process
- To protect the rights, safety, or property of Ripplix, our customers, or others
- In connection with a merger, acquisition, financing, restructuring, or sale of assets
- With your consent or at your direction
These providers are permitted to process information only as necessary to provide services to us and are subject to appropriate contractual or confidentiality obligations.
5. AI and Third-Party Platforms
Ripplix may interact with or collect publicly available information from AI-powered platforms and search services in order to provide AI visibility monitoring and analytics.
Depending on the features you use, queries or prompts may be sent to third-party AI or search providers to obtain responses for analysis.
We do not control the privacy practices of third-party AI platforms. Their use of information may be governed by their own privacy policies and terms.
6. Cookies and Similar Technologies
We may use cookies, pixels, analytics tools, and similar technologies to:
- Keep our website and platform functioning
- Understand website traffic and usage
- Remember preferences
- Measure marketing performance
- Improve our website and services
- Understand how users interact with Ripplix
You may be able to control cookies through your browser settings. Certain functionality may not work properly if required cookies are disabled.
7. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include access controls, authentication mechanisms, encryption where appropriate, secure infrastructure, monitoring, and other security practices appropriate to the nature of the information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Provide our services
- Maintain business and transaction records
- Resolve disputes
- Enforce agreements
- Meet legal, accounting, and regulatory requirements
When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with our retention practices.
9. International Data Transfers
Ripplix may use service providers and infrastructure located in countries other than the country in which you reside.
Where required by applicable law, we take appropriate measures to ensure that international transfers of personal information are subject to appropriate safeguards.
10. Your Privacy Rights
Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Request restriction of certain processing
- Object to certain processing
- Request portability of certain information
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
To exercise applicable rights, contact us at info@ripplix.io. We may need to verify your identity before processing certain requests.
11. Marketing Communications
We may send you information about Ripplix, product updates, educational content, events, or other marketing communications where permitted by applicable law.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us.
Transactional and service-related communications may still be sent where necessary to operate your account.
12. Third-Party Links
Our website or services may contain links to third-party websites, applications, or services.
Ripplix is not responsible for the privacy practices or content of third parties. We encourage you to review the privacy policies of any third-party services you use.
13. Children's Privacy
Ripplix is intended for businesses and professional users and is not directed toward children.
We do not knowingly collect personal information from children in violation of applicable law.
14. Business Customers and Customer Data
Where Ripplix processes personal information on behalf of a business customer as part of providing our services, the customer may be the data controller or business responsible for that information, while Ripplix may act as a processor or service provider, depending on applicable law and circumstances.
In such cases, the customer's instructions and applicable contractual terms may govern how we process that information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable legal requirements.
When we make material changes, we may update the “Last updated” date and provide additional notice where required.
16. Contact Us
If you have questions about this Privacy Policy or how Ripplix handles personal information, please contact us:
- Company
- TAS Services
- Product
- Ripplix
- info@ripplix.io
- Website
- ripplix.io